Starspins Casino Review
The Starspins Casino review came across loyalty bonuses granted to registered players from time to time. These are based on the normal level of play and the operator does not want to influence its.
- Starspins casino doesn’t offer any kind of 'live dealer' game, which is not really surprising as there are no traditional casino games offered here. Banking Starspins Casino offers a good range of options for customers adding credit to their account.
- Welcome to our Starspins review. Gamblerspro readers will already know how we do casino reviews – we present the facts, give the casino a score, and let you make your own mind up. Each player has their own unique needs, so whether this casino is right for you.
Review
- Play £10 get 30 Spins Welcome Offer*
- *New members only, opt in required. Min £10 deposit and wager. Spins on Secrets of the Phoenix only. 30 day expiry from opt in. Rules apply. Please Play Responsibly.
- Great range of online slots
- Excellent customer service
You must be 18 + to play at this casino and be aware that gambling can be addictive. Please read Gamble Aware. The welcome bonus referred to on this page is subject to the following terms and conditions: New members only, opt in required. Min £10 deposit and wager. Spins on Secrets of the Phoenix only. 30 day expiry from opt in. Rules apply. Please Play Responsibly. 18+ BeGambleAware.org
Introduction
Starspins Casino is a fairly modest site specialising in online slots accessed directly from a web browser. This casino started life as a franchise of the Gamesys Group and continues to be operated by Profitable Play while being owned by Jackpotjoy operations.
Starspins has never set out to be the biggest, shiniest, or highest-paying casino site around. Instead, it targets a substantial but niche market of slot fans and does it extremely well, with an attractive, easy-to-navigate site and a wide variety of games to please and excite loyal and new players alike.
Software
As you may expect with a smaller-scale operation, Starspins software is provided by a select few providers, such as Gamesys, High5, IGT (Wagerworks) and WMS (Williams Interactive). Nevertheless, the select number featured doesn't mean compromising on the quality and sheer variety of games offered, both of which are extremely impressive.
Games
Starspins makes no apology for being an exclusively slot-based online casino, and being specialists in one area means a range of new and eternally popular titles are available for players to enjoy. Double Bubble and Rainbow Riches are firm favourites, but there really is something for everyone on the site. Slots like Spartacus and Cleopatra are great for history fans, while those into sci-fi are drawn to Transformers and Sword of Destiny.
Their well-stocked catalogue of topics ranging from animals and traditional-style slots to cartoon and romantic themes is more than enough to keep any player amused for a long time.
Mobile product & app
Players looking to access Starspins Casino on a mobile may find that their experience depends on the platform they favour. The app for Android phones [versions 4.0 or higher] has some users grumbling about instability and disappearing games. However, the Apple version [for 6+ iOS iPhone, iPad and iPod touch] seems to be more reliable.
Up to six family members can share the game, which has a wider reach than the web version, and it's available in English, Swedish and Spanish. Windows systems with the most up-to-date version are also okay.
A key point to bear in mind about Starspins mobile apps is that all games are played for fun, with no wagering possible.
Live Casino
Starspins casino doesn’t offer any kind of 'live dealer' game, which is not really surprising as there are no traditional casino games offered here.
Banking
Starspins Casino offers a good range of options for customers adding credit to their account. Along with the usual Visa, Visa Debit and Visa Electron, payers can also use a MasterCard, Maestro account, PayPal, Ukash, Neteller or a Paysafe card.
Withdrawal times
Players should allow as many as five days for withdrawals of winnings, depending on the method chosen. EWallets are the quickest, with payouts being available anywhere from immediately to 24 hours later, while payments to credit and debit cards take one to five days on average.
Support
Excellent customer support is a crucial element of all online casinos, and Starspins provide a seven-day-a-week, 24-hours-a-day service through their customer support live chat. Out of these hours, there’s an email alternative that is generally answered once the office is open again, along with the fairly new addition of a telephone helpline.
The delay in implementing something that is pretty standard amongst other online casino platforms reflects the slow and steady growth model a smaller-scale operation like Starspins is, so it wasn’t a major problem for them.
Responsible gambling
Starspins take a thorough and committed approach to responsible gambling, providing a detailed and comprehensive information and advice guide on their website. Clear reminders to set and stay within affordable and reasonable limits are posted on the main page.
Security
Excellent security systems are the backbone of any online casino, and Starspins takes the responsibility of safeguarding player’s personal and financial information very seriously. All sections and areas containing such material are encrypted with SSL encryption from Thawte, a highly respected, expert company in the Internet security field.
Fairness and legitimacy
Starspins is regulated by the UK Gambling Commission and the Gibraltar Betting and Gaming Association, and all games on the site are regularly tested by independent auditors to make sure they are operating fairly and in line with the rules imposed by these organisations.
Bonus Codes, Vouchers and Promo Codes
Online bonus code sites generally have some form of offer for both new and existing Starspins players. These may include extra cash to play with following a specific amount being deposited, or a cash bonus for referring a friend.
Starspins Casino FAQs
- How do I sign up to Starspins Casino?
It’s easy to sign up to join Starspins Casino. Simply click 'Join Now' on the top right of the homepage screen, fill in a few personal details and then follow the instructions from there. Checks to verify that an applicant's personal details, such as age and address, will be made to avoid underage customers signing up or duplicate accounts being created.
- What is the contact number for Starspins Casino?
The customer support team can be contacted by telephone on 0800 083 1833.
- How do I login to Starspins Casino?
If you already registered for an account and verified your email, just click on the login button on the top right of the homepage screen. This opens up to another page where you simply enter your username or email and password. There is also the option here to retrieve a lost password.
- How do I close my Starspins Casino account?
To close an account, simply get in touch with the customer support team by phone, email or live chat for further guidance.
- Is Starspins Casino a rip off / fraud?
Starspins Casino is a well-respected online slots provider subject to all the usual laws of the land, along with further monitoring and assessment from gaming authorities. Customers can sign up and play with total peace of mind.
- Do you have to download software to play at Starspins Casino?
No, there is no need to download software at all on either a computer, tablet or phone as you can simply play in the browser. If you want to play on a mobile site, you need to download an app.
- How can I withdraw my casino bonus at Starspins Casino?
All withdrawals at Starspins are made via the 'My Account' section. Navigate from there to the 'Withdraw' tab and follow the instructions. Unless specifically labelled as being available for withdrawal, cash bonuses may be ineligible for withdrawal without meeting particular benchmarks.
- Is the Starspins Casino bonus legitimate?
Yes. All Starspin Casino bonuses are subject to the same regulations as all other aspects of the site.
- Are there wagering requirements attached to the Starspins Casino bonus?
All customers are advised to check the guidelines for a casino bonus before attempting to use it to avoid any misunderstanding.
- Why can't I withdraw my Starspins Casino bonus winnings?
Being unable to withdraw bonus winnings can be an issue for any number of reasons. In some cases, it might be because the player has not met one or more of the specific wagering requirements set or does not have the minimum balance that is needed to withdraw; that is usually £10.
Other hold-ups can be caused by an email address not being verified or an address given being out-of-date according to bank records.
- Does Starspins Casino have an app?
Yes, apps for all major phone platforms, such as Widows, iOS and Android, are available. All devices must have the latest updates installed to work properly.
- Is there a bonus specifically for mobile players at Starspins Casino?
At the moment, there is no bonus specifically targeting mobile players. Online slots paid via apps cannot be wagered on; however, the usual welcome or ongoing bonus offers can be used for mobile play when the regular site is accessed via a web browser.
- Does Starspins Casino mobile casino accept PayPal?
This question is not relevant as the mobile versions of the site are only played for fun.
- Can I pay Starspins Casino with my phone credit?
Players who wish to place wagers on the games can access the regular, web-based site via their mobile device, but there is currently no option available for them to add cash to their account using phone credit.
- Do I have to download the Starspins Casino app to play on my mobile?
No, the regular website site can be accessed via your phone browser. However, if you wish to play using the app, this can be easily downloaded.
- Can I play Starspins Casino on a Windows Phone?
Yes, you can play all the slots offered on a Windows phone, as long as it is an up-to-date model, but you can only play it for fun.
- Can I play Starspins Casino on an iPhone?
Yes. iOS system phones version 6 or higher, along with iPads and iPod touches, can all be used to enjoy playing Starspins Casino slots. Simply download the app from the Apple store. As with all versions of the app, games can only be played for fun rather than for cash winnings.
- Does Starspins Casino have mobile casino tournaments?
Tournaments are not currently offered. All games on the site are slots, which is not something that would easily lend itself to tournaments.
- Does Starspins Casino allow top up by text/SMS?
No, this is not an option at the moment.
Welcome to our Starspins review.
Gamblerspro readers will already know how we do casino reviews – we present the facts, give the casino a score, and let you make your own mind up. Each player has their own unique needs, so whether this casino is right for you or not is something you’ll have to work out for yourself.
We’ll cover the online slots, which are the main games you can play at Starspins casino, as well as the other games, bonus and welcome offer, banking methods, progressive jackpots, support options, and a lot more.
Unlike many other so-called casino review sites, we don’t just tell you what you want to hear. As you’ll find out when you read this review, we don’t recommend Starspins Casino. We’ll explain why, and we’ll recommend a better casino instead.
Pros & Cons
Starspins Casino Reviews
- Extensive games collection
- Professional design and layout
- Trusted gaming license
Is Starspins Legit?
This casino is operated by Profitable Play Ltd. It's owned by Jackpotjoy Operations Ltd. This is a top-level operator in the UK gambling scene and is legit. It holds gaming licenses from the UK and Gibraltar. That means it is fully compliant with the UK Gambling Act (2005). It does have a UK Gambling Commission license. Despite this, we don’t feel that it’s up to our normal high standards.
Starspins Software
The game providers an online casino is working with matters a lot. This one works only with the best.
It offers games from:
- Bally Technologies
- Barcrest
- Blueprint Gaming
- Eyecon
- Foxium
- Gamesys
- IGT
- Microgaming
- NetEnt
- Novomatic
- Red Tiger
- WMS
We have no worries about these software providers of any slot game at this casino. They’re all reliable and well-known casino games operators. You'll enjoy top quality slots and casino games at this casino. This is an important thing to think about before you play any casino games online. Trust is the most important thing, and the software operators a casino works with will often give you the biggest clue as to whether or not you are dealing with a legitimate operator.
Starspins Games
Slots
Online slot machines are the main event at many casinos. You can play these games and more.
There are 200 slot games in total. New ones are being added all the time as they are released. This isn't a huge number of video slots, and for a casino site that only offers slots and a handful of other digital games, we would hope to see more. We've seen lots of UKGC casinos with 1,000+ slot games as well as live casino games, digital table games, scratch cards, etc. For Starspins Casino to only offer 200 slots and nothing else is weak.
Note that as a UK player you won't be able to try the free games in demo mode until you have successfully completed your account verification. Even when you do, remember that you'll have to play for real money if you want to win real money prizes.
Card & Table Games
The following digital variants of the usual card games make up the options here:
- Baccarat
- Classic Blackjack
- European Roulette
- Hi-Lo
- Three Chance Poker
We like to see at least 10 table and card games to provide players with a range of choices. As a side note, Three Chance Poker is similar to the popular three card poker game.
Video Poker
If you like playing games you have some control over then the following Video Poker games are at your disposal:
Alt. Games
There are some scratch cards and there's a game of digital keno. These are the alternative games at this casino.
Live Games
There are no live dealer games available. This is a digital casino which mostly offers slot machines.
Starspins Sportsbook
Sports betting is not available here. Once again, it's all about online slots here.
Starspins Poker
You can play a couple of digital poker games, but there are no poker tournaments or cash games such as Texas Hold'em.
Starspins Payment Methods
There are no charges for deposits or withdrawals. Any charges which do apply will be levied by your bank or card issuer.
The minimum deposit is £10. Maximum deposits depend on the payment method you use, but go all the way up to £20,000 per transaction by credit or debit card.
The minimum withdrawal is also £10. Likewise, the maximum you can withdraw per transaction depends on the banking method you select. It could be up to £25,000 if you use a credit card or £100,000 if you opt for a bank transfer, which is available if you have a balance of more than £50,000.
The following banking methods are available:
Deposit Methods
- Credit Cards
- Debit Cards
- Paysafecard
- PayPal
Withdrawal Methods
Starspins Mobile App
This casino does not have a specific mobile app. However, you can access all of the slots and games from any iOS or Android mobile device. All you have to do is navigate to the Starspins login and enter your details as usual. The casino is fully mobile responsive.
Customer Service
If you need to contact the customer service crew, you can use these options:
E-Mail – There’s a contact form on the site.
Live Chat – You can reach the support team 24/7. Just log in and chat.
FAQ-There’s a solid FAQ section to the site which answers lots of common player questions and requests.
We found the support agents to be fast and efficient. We asked a couple of simple questions about the banking options and the free spins bonus and progressive jackpots. We got fast answers without any delays. We like that about Starspins.